Barclay Suites
PROPERTY MANAGEMENT
HOTEL MANAGEMENT

ABOUT BLACKSTONE PROPERTY MANAGEMENT

Blackstone Property Management presently manages over $NZ 100 million of property from its central Auckland offices.

Blackstone Group manage a wide range of properties for both local investors and off-shore clients and specialise in Residential Property Management, Commercial Property Management and Body Corporate Management.We offer our management services on all properties and developments in the greater Auckland area, with our office based in Central Auckland. Blackstone Group offers a specialised and personalised management service which establishes strategic processes that ensure maximum value is achieved by properties under our care. We consider your property as a valuable asset and treat it as our own. 
 

Our team are available to discuss your management needs any-time, by emailing or phoning our office on: 
(09) 304 0522 

Ping Panjaboon - Residential Property Manager

ping@blackstone.co.nz

Trevor Willcock – Property Asset Manager
 
trevorw@blackstone.co.nz
 

Our Mission:

Whether you have one or several investment properties, you require the best possible management to ensure your investment gets the best possible return. Our Property Managers at Blackstone Group are strongly focused on ensuring the maintenance of cash flows to property owners and effective occupancy management. 
 

Our Professional Property Management Services includes the benefits of:

We perform the following Services:
Tenant Selection Bond Lodgements
Repairs & Maintenance Letting Service
Rent Collection Mediation
Credit Checks Routine Inspections
Tribunal Representation Inspection Reports
Itemized Statements Monthly payments

Quality Assurance:


Letting
 
We can take control of the complete letting process, from advertising your property as available for rent with a full walk-through tour of photos, to screening potential tenants and preparing the necessary documentation to ensure a full and compliant tenancy with the Residential Tenancies Act (1986).


Credit Checks 

In addition to in-depth, detailed reference checks, we credit check all prospective tenants to clarify their credit history - which, if a poor one, may indicate poor habits and an inability to pay the rent. We also check the Tenancy Tribunal Records, confirming if the prospective tenant has ever been brought before the Tenancy Tribunal, through mediation or a hearing. These checks ensure that we have the best possible tenant to look after your investment and bring in a regular income stream from it.


Inspections 
It is an important part of efficient and effective tenancy management to conduct regular property inspections. In addition to a full, detailed ongoing inspection reports, we offer a detailed routine inspection process, carried out as instructed by the Landlord. You will receive a detailed written report commenting on the tenants, the property, and any maintenance that is required with recommended action to be taken. Follow-up is always carried out to ensure that any repairs or work that is required is completed to our satisfaction.


Rent Collection 
Handing over the responsibility of rent collection to our experienced Property Managers eliminates one of the Landlord's greatest concerns and ensures your peace of mind. We operate a specialised Property Management computerised system, monitoring rent payments on a daily basis. We have formal procedures in place to recover rent arrears from delinquent tenants, without delay.


Payment of Accounts 
From your rental income we can settle any disbursements you require. This may include maintenance, insurance, rates and body corporate fees. Should reimbursement be due to you from the tenant for metered usage of water / gas within the property we have the ability to invoice the tenant for these charges and through our system, follow-up if payment is guaranteed.


Tenancy Tribunal and Mediation Hearings 
Whilst procedures are in place to ensure quality tenant selection, and to ensure the tenant's responsibilities are met under the Residential Tenancies act (1986), problems may occasionally arise. When required, we will attend Tenancy Tribunal hearings or mediations to resolve any issues, which may favour the Landlord, relieving you of the stress and inconvenience these hearings may bring you.


Payment and Reporting 
After approved, rent payments, disbursements and fees are paid by direct credit to the client's bank account on the first working day of every month. A monthly statement is generated for each property and emailed or posted direct to the owner, with the original copies of any invoices settled during the month. The monthly statement of each property ensures appropriate recording of income and expenses for tax and accounting purposes. 


Blackstone Hospitality Group

The Blackstone Hospitality Group is a New Zealand-owned and operated group of companies specialising in management services for Property Management, hotels, serviced apartments, motels and other Tourism related businesses. Blackstone Group possesses an extensive skill set across our Executive Team covering all areas of Property and Hotel Management at both an Executive and Operational level.

Our Executive Team are approachable, grounded, and leaders in their respective fields. Their commitment and diligence ensures our team members in every location follow by example and embrace the qualities we strive for. Every team member in the group is part of a unique offering in the Hospitality and Property Management Industries and it is a direct reflection of our culture that we have one of the lowest turnover of employees in the industry.

Our unique approach to managing businesses at all levels within Hospitality shows through in our results and we are proud to be innovators and leaders in the Hotel and Accommodation sector.


Blackstone Group Head Office
Level 3, 75 Queen Street,
Auckland 1010
PO Box 1913, Shortland St
Auckland 1140, New Zealand
(NZ) 0508 737 378 - (AUS) 1800 686 914
Ph +64 9 916 1888
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