Barclay Suites
PROPERTY MANAGEMENT
HOTEL MANAGEMENT

Hospitality Business Solutions

You can choose from any of our Hotel Operational Services that best fit your business, or choose from any of the following services

INITIAL SET UP AND BRAND DEVELOPMENT
From the outset, we work with owners to understand requirements and establish key objectives for the business. It is vital to ensure that your property’s unique selling points reach your target audience. We start with how your brand is viewed by the world and ensure all areas of brand development are aligned to the uniqueness of your business.

Our key services include:

• Assistance with strategy in line with business needs for rental guarantees, ownership and structure of the Management Company
• Creation and development of suitable branding fit to align with location and all potential revenue streams
• Blackstone Group can initiate the relationships and networks required to kick start revenue from day one


STAFF RECRUITMENT AND TRAINING
Opening a property in a competitive market can be daunting. Our Human Resources team will ensure you have the best people working for you and will assist managing them to be effective and diligent in their roles.
  
Our key services include:

• Sourcing hospitality talent in the local market place
• Recruitment open days for all potential & local residents to view development and opportunities
• Development and implementation of training programmes aligned to fit the brand
• Our manuals, policies, and procedures will available to you at all times


PRE-OPENING
It is vital you enter the market with gusto – delivering the best possible guest experience from day one. To ensure this happens, Blackstone Group can take care of all pre-opening functions and coordination of the launch date. Our team have run events with up to 44,000 attendees – we will ensure people love their experience at your property.

Our key services include:

• Set up of all property systems with full training to staff
• Pre-opening industry and public events developed to showcase the guest experience to the market on local, National, and International levels. We manage the entire process from setup right through to running the events
• Updates to social networking tools such as Facebook and Tripadvisor
• Alignment with regional & national tourism office & operators
• Select appropriate sponsorship opportunities including Arts festivals, sports events and charitable organisations aligned with the values of your business


PROJECT MANAGEMENT
In addition to offering a wide selection of Operational and Management functions we are able to assist in a number of other key areas.

Our key services include:

• Hotel and Building Design management
• Feasibility and budgeting of new and refurbished buildings
• Redevelopments or Renovations
• Building Certification
• Land titling
• Transition of business to new market segments
Blackstone Group Head Office
Level 3, 75 Queen Street,
Auckland 1010
PO Box 1913, Shortland St
Auckland 1140, New Zealand
(NZ) 0508 737 378 - (AUS) 1800 686 914
Ph +64 9 916 1888
site maplegal information | login
evoSuite Tourism Marketing Software | Web Design by ReserveGroup